Frequently Asked Question
Sign In Issues
Last Updated 8 months ago
- Signing In
- Forgotten passwords
- Staff should contact the Helpdesk at ext. 73003 if a student forgot their password.
- Two-Step Verification
- Staff should contact the Helpdesk at ext. 73003 if a student has any issues with Two-Step Verification.
- Asks to “Enter your Old Chromebook Password”
- Click on "forgot password" then select "Proceed Anyways" or "Sign In Anyways"
The next time a student signs in, the message should not appear.
- Click on "forgot password" then select "Proceed Anyways" or "Sign In Anyways"
- Forgotten passwords
Unless specifically told to, staff cannot use a chromebook when signing in to the district for the first time. (They should use a desktop or windows laptop on a wired connection.)