Frequently Asked Question
New Printers (not printing) / Selecting a printer
Last Updated 4 months ago
- Ensure there is power to the printer.
- Verify printer doesnt have any error codes; Panel icons for reference.
- Verify that you are selecting the new printer.
Select New Printer in Google Chrome:
- Go to the document/file you wish to print.
- When on the print screen, be sure to select "See more..."
- Then Select the appropriate printer.
(It should have the same number as the A # on the printer.)
- If the printer is not listed, please submit a helpdesk ticket to have the printer added.
- Once printer has been selected, it will auto-select the same printer in the future.